Customer Service Relations Job Description. For ideal results, maintain the structure and organization of this outline, then edit and revise this template to meet your specific job requirements and duties. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services.
As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
We are hiring a Customer Service Representative to manage customer queries and complaints.
We are looking for a Client Relations Manager to create and nurture long-term relationships with customers. How to write a Customer Service Representative job description. Although customer service jobs vary according to sector, the company and the level of the position, the fundamental job requirements remain standard for the customer service function in an organization.